State Farm® Insurance Agent Mikey Wesley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eric Williams
December 8, 2024
"Mike Wesley and his great staff have been the best things to happen to me. I have had a lot of life-changing events and had to change a lot of things in my life. Ms. Jenny Lopez was the best agent for sticking in there with me. She was very patient keeping in me updated on the car insurance rates. THANKS A MILLION JENNY!!!"
"Thanks Eric for your kind words. We strive to offer the best customer experience possible. We appreciate your business."
Jennifer Lopez
December 6, 2024
"Wonderful agent and team! Great communication between everyone. Everyone is helpful and very knowledgeable."
Tierra Stewart
December 6, 2024
"Exceptional Service. Everyone in the office is ALWAYS willing to help."
"Thanks Tierra for your review. We strive to provide the best customer experience possible. We appreciate your business."
Alexandra Crane
December 5, 2024
"I had the pleasure of working with Jennifer, at the Mike Wesley State Farm Agency, and I was thoroughly impressed with her professionalism and dedication to customer service. She is incredibly knowledgeable and patient, taking the time to explain complex insurance policies in a clear and understandable way. I am extremely grateful for her assistance and would highly recommend her services to anyone in need of insurance. Please ask for Jennifer when calling the Mike Wesley’s office!"
"Thanks Alexandra for your kind words. We strive to offer the best customer service to our customers. We appreciate your business and your time for leaving us a review."
Susie See
November 21, 2024
"We were looking to switch our insurance coverage for our home, auto etc and a friend mentioned that we should try giving Mike Wesley agency a call. The acount representative that answered my call was this sweet lady, Norma Gonzalez. I must say I had the most outstanding experience with Norma. She's knowleageble, extremely reliable as far as her response time, great attitude and very attentive. She took her time to explain my policy in detail and is very patient. In fact, she made it so easy for us to switch my current insurance over to them. So if you're looking for a knowledgeable and trustworthy insurance agency, don't hesitate to give them a call. Their customer service is outstanding!"
"Thank you for your kind words and taking the time to give us a review. Our goal is to give the best customer experience possible. We really appreciate you trusting us with your insurance needs. "
Glinda Cummings
November 19, 2024
"Over the past two years, I have experienced significant increases in my homeowner insurance premiums. With my policy up for renewal and facing yet another substantial hike in rates, I decided to explore other options. This led me to conduct a rate comparison with different insurance providers. I reached out to Norma Gonzalez at State Farm for a price quote on my homeowner insurance. To my pleasant surprise, she not only provided a quote for my home but also for my auto insurance. Norma's quote offered a 50% decrease in the price from my current homeowner and auto policy, all while maintaining the same coverage. Norma was incredibly easy to work with throughout the process. She was prompt, friendly, and highly professional. The entire process was seamless and was completed within less than 24 hours. Norma meticulously reviewed my existing policies to ensure that the same coverage was applied to the new policies with State Farm. Norma's excellent service and the significant cost savings made my decision to switch to State Farm a clear one. I highly recommend her to anyone looking for an insurance provider. The professional and efficient service I received has left me highly satisfied with my decision."
"Thanks Glinda for your kind words. Our goal is to provide top notch service every day. We appreciate you for trusting us with your business."
Nettie Jones
November 18, 2024
"Mikey has been our State Farm Insurance Agent for over 25 years. Our kid's college fund, cars, home and life insurance and more. The customer services is excellent and they always make us feel like we are family. Truly, Mikey is Like Good Neighbor....State Farm Is There"
"Thanks Nettie your loyalty to us & State Farm. We strive to be offer the best customer service possible to our customers. We appreciate your business."
Jose Diaz
November 15, 2024
"Buenos días, excelente atención por parte de sus corredores, me siento muy bien asesorado, en mi caso estoy muy satisfecho con Norma González mi corredora directa, 100% recomendada, saludos"
Mark winkey
November 15, 2024
"I am incredibly grateful for the outstanding service I got from Elizabeth Martinez as I was looking for a quote for homeowners insurance. Excellent customer service as she took the time and patience working me. Thank you so much Elizabeth."
"Mark, we appreciate your kind words. Our goal is to provide the best customer experience possible. We appreciate your business."
Lennon Wesley Jr
November 15, 2024
"I recently had the pleasure of working with Elizabeth Martinez at Mike Wesley’s State Farm office, and I can't say enough good things about the experience. I had several questions regarding my life insurance policy, and Elizabeth was incredibly knowledgeable and patient throughout the entire process. She went above and beyond to make sure I understood every detail, even staying in the office after hours just to address all my concerns thoroughly. Her dedication to customer service is truly remarkable. Elizabeth made what could have been a complicated and stressful process feel easy and manageable. I left the office feeling informed, reassured, and confident in my choices. If you're looking for someone who genuinely cares about helping you and making sure you’re comfortable with your decisions, I highly recommend reaching out to Elizabeth Martinez. She’s a true asset to the State Farm team!"
"Thanks Lennon for your kind words. We strive to provide the best customer experience & we are always here to help."
Jose Quintanilla
November 14, 2024
"Esta oficina tiene un excelente servicio al cliente, especialmente la Sra Elizabeth ella servicial y amable, siempre explica todas mis opiniones y brinda un excelente servicio. 5⭐️"
"Gracias por tus amables palabras. ¡Nos esforzamos cada día para brindar el mejor servicio a nuestros clientes! Esperamos seguir sirviéndole."
Vet
November 14, 2024
"Elizabeth Martinez is a great agent. She is always reachable, very informative and provides great customer service. She is always a delight to talk to. A great asset to the team!"
"Thanks Vet for your kind words. We strive every day to provide the best service possible to our customers. "
Jasmine Shepard
November 14, 2024
"Margo and the staff at Mikey Wesley are amazing. They helped my family with finding the best fitting options for life insurance. Margo was so patient and answered all 25 plus questions I had making sure I understand my option. Thank you Mikey Wesley staff for being amazing!"
"Thanks Jasmine for kind review. We strive to provide the best service possible. If you need anything, please let us know."
Connie Farias
November 14, 2024
"I was given a referral by a friend and immediately got in contact with State Farm agent Jenny, who swiftly provided me with auto and home insurance quotes, enabling me to choose the option that best fit my needs. I would recommend Mikey Wesley for your insurance needs."
"Thanks Connie for giving us the opportunity to service your insurance needs. We strive to provide quotes to our customers as quickly as possible. Let us know if we can assist you with your insurance needs."
Jorge Montegro
October 5, 2024
"At first, everything was fine with them, but now they double the price of my insurance, and the only justification is a rate increase."
"I'm sorry to hear about your situation with the increased insurance premium. Insurance companies commonly adjust their rates based on several factors, such as changes in risk, market conditions, or claims experience. However, it's important to understand the specific reasons behind the rate increase and determine if there are any alternatives available to you. Here are a few steps you can take: Contact your insurance company: Reach out to your insurance provider and ask for an explanation of the rate increase. They should be able to provide you with specific details about why your premium has doubled. Review your policy: Carefully review your insurance policy to ensure that there haven't been any changes in coverage or additional services added that could justify the rate increase. Make sure you understand the terms and conditions of your policy. Shop around for alternatives: Consider shopping around and obtaining quotes from other insurance providers to see if you can find a more affordable option with similar coverage. Comparing quotes may help you determine if the rate increase is reasonable or if there are better options available. Evaluate your risk profile: Reflect on any changes that may have occurred in your personal circumstances, such as changes in your driving habits or the addition of new drivers. These factors can impact your insurance rates. If there have been improvements, you may want to discuss them with your insurance company to potentially negotiate a lower premium. Seek professional advice: If you are still unsatisfied with the explanation provided by your insurance company or if you believe the rate increase is unjustified, you may want to consult with an insurance broker or a legal professional who can offer guidance based on your specific situation."
It Is What It Is
June 26, 2024
"I have been actively looking for my first home to purchase the past couple months. I have been a customer of Mr. Wesley for the past eight years, so I of course asked him to get me a quote on one of the houses I was considering. It was just a hypothetical, and he did give me a quote right then and there!The several times I called, I got his secretary, and she transferred me to him immediately. I didn't have to wait for a call back which may or may not have ever come! The second time I was seriously considering a house, I asked for a quote before we got the inspection, and he again answered his phone! He emailed me a quote that day! The inspection turned up too many red flags, so I had to pass. Now, I have found the home I want to get, a new construction, and I called this morning to go over the house. He was out of the office, but he returned my call that afternoon. Unfortunately I was out of the house getting lunch with my baby and I missed the call, but he sent me an email with the new quote for the new address! I checked the email, and because I opened the file incorrectly it showed the previous address. I sent an email after hours explaining I was needing the quote for the new property, and HE CALLED ME AN HOUR AFTER THE OFFICE WAS CLOSED! He walked me through the email, and I figured it out! I have never experienced such a positive interaction with any insurance agent, ever. He actually takes time out of his busy schedule to make sure he answers all of your questions, and then answers questions you didn't know you needed to ask! I will continue working with Mr. Wesley until he retires! Thank you!"
"Thank you for the kind words. We strive to deliver the best customer service to everyone. We really appreciate you being a loyal customer."
Susan D
October 13, 2023
"A month and a half after selling my property, I am still waiting on my $500+ refund for the policy I paid 12 months in advance. I have called the office twice to inquire about what is taking so long and the first time I was told it was in process and the second time Elizabeth told me she had no clue about this and that a check was mailed to the property I just sold. Why on earth would they mail me a refund to a property I no longer live at? I provided them with my new address right away. Additionally, my mail is being forwarded to my new address since before I physically moved, so if a check actually HAD been mailed, I would have received it already. They told me they were issuing another check and I still have yet to receive it. While I'm still waiting on my refund, they have already sent me a bill for the increase in my auto insurance since I am losing the multi-policy discount and they have also asked if they can give me a quote for my new home. Yet there is ZERO follow up on whether I have received the refund on the policy for my old property. They do not care about you as a customer and only care about taking your money. I have never experienced such poor customer service and will be switching as soon as I am able."
Tawanna Marsh
March 16, 2023
"Margo Broughton at the Mikey Wesley State Farm Insurance office in Houston, TX was the picture perfect State Farm agent to work with. Our business is growing exponentially. Margo's superior communication skills helped me understand the most important factors to be considered during our company's growth and expansion. Her superior knowledge and understanding of both business and personal insurance rendered her the absolute expert of choice for us. Thank You to Margo and her team there at the Mikey Wesley State Farm office!"
"Thanks Tawanna for your 5 star review. We appreciate hearing positive feedback from our customers. We strive to the best when it comes to you auto, home, business and life insurance needs."
Joseph Francis Jr
December 29, 2022
"Great service, very nice. 👍"
"Thanks Joseph. We appreciate you being a loyal customer."
Bryant “Bruno” Mook
September 3, 2022
"I have been with Mikey for 16 years now and he handles all of my insurance. I recently had a broken window on an exotic car and Mikey took care of it. He also takes care of my son who is in the Army and always on the move with no hassles. Always great service and a great guy! I have had State Farm Insurance for a total of 55 years."
"Thanks Mr. Mook for you kind words. We are always here to serve our customers & appreciate your loyalty to us here at State Farm."
Linda Niedermeyer
July 13, 2022
"very helpful and very knowledgeable"
"Thanks you Linda for your review. We pride ourselves on helping our customers with all of their insurance needs. We really appreciate you trusting us with your business."
Chelsea Gamble
May 17, 2022
"Mike Wesley is the absolute best agent! My family has used him for over 25 years. He makes everything super easy and service is amazing. I have my home and auto insurance with Mike Wesley and he has helped me get the best prices! I am very grateful!"
"Thank you Chelsea. We are appreciate your kind words & continued trust in us."
cemore banks
April 12, 2022
"Absolutely the best customer service experience I've had in a while. Margo and the other State Farm reps are knowledgeable informative and very helpful. Thanks!!!"
"Cemore, My team & I strive to offer outstanding service to all of our customers day in & day out. We appreciate you. Thanks!!"
Harold Daughtery
March 25, 2022
"This is the first time I have been completely happy with a insurance company keep up the good work. Thanks Margo"
"Thanks Harold for the comment. We strive to deliver exceptional service day in & day out. We appreciate you for trusting us with your insurance needs."
Diana Chapa
March 16, 2022
"I love this location! I’ve had Mike as my agent since 2017 and even though I currently live nowhere near them anymore, his staff and team are always super nice, helpful and keep me from going to anyone else. Thanks for all y’all do!"
"Thank you Diana. We strive to offer the best service to all of our customers every day. We appreciate your business & loyalty."