State Farm® Insurance Agent Mikey Wesley

"At first, everything was fine with them, but now they double the price of my insurance, and the only justification is a rate increase."

"I have been actively looking for my first home to purchase the past couple months. I have been a customer of Mr. Wesley for the past eight years, so I of course asked him to get me a quote on one of the houses I was considering. It was just a hypothetical, and he did give me a quote right then and there!The several times I called, I got his secretary, and she transferred me to him immediately. I didn't have to wait for a call back which may or may not have ever come! The second time I was seriously considering a house, I asked for a quote before we got the inspection, and he again answered his phone! He emailed me a quote that day! The inspection turned up too many red flags, so I had to pass. Now, I have found the home I want to get, a new construction, and I called this morning to go over the house. He was out of the office, but he returned my call that afternoon. Unfortunately I was out of the house getting lunch with my baby and I missed the call, but he sent me an email with the new quote for the new address! I checked the email, and because I opened the file incorrectly it showed the previous address. I sent an email after hours explaining I was needing the quote for the new property, and HE CALLED ME AN HOUR AFTER THE OFFICE WAS CLOSED! He walked me through the email, and I figured it out! I have never experienced such a positive interaction with any insurance agent, ever. He actually takes time out of his busy schedule to make sure he answers all of your questions, and then answers questions you didn't know you needed to ask! I will continue working with Mr. Wesley until he retires! Thank you!"

"A month and a half after selling my property, I am still waiting on my $500+ refund for the policy I paid 12 months in advance. I have called the office twice to inquire about what is taking so long and the first time I was told it was in process and the second time Elizabeth told me she had no clue about this and that a check was mailed to the property I just sold. Why on earth would they mail me a refund to a property I no longer live at? I provided them with my new address right away. Additionally, my mail is being forwarded to my new address since before I physically moved, so if a check actually HAD been mailed, I would have received it already. They told me they were issuing another check and I still have yet to receive it. While I'm still waiting on my refund, they have already sent me a bill for the increase in my auto insurance since I am losing the multi-policy discount and they have also asked if they can give me a quote for my new home. Yet there is ZERO follow up on whether I have received the refund on the policy for my old property. They do not care about you as a customer and only care about taking your money. I have never experienced such poor customer service and will be switching as soon as I am able."

"Margo Broughton at the Mikey Wesley State Farm Insurance office in Houston, TX was the picture perfect State Farm agent to work with. Our business is growing exponentially. Margo's superior communication skills helped me understand the most important factors to be considered during our company's growth and expansion. Her superior knowledge and understanding of both business and personal insurance rendered her the absolute expert of choice for us. Thank You to Margo and her team there at the Mikey Wesley State Farm office!"

"Great service, very nice. 👍"

"I have been with Mikey for 16 years now and he handles all of my insurance. I recently had a broken window on an exotic car and Mikey took care of it. He also takes care of my son who is in the Army and always on the move with no hassles. Always great service and a great guy! I have had State Farm Insurance for a total of 55 years."

"very helpful and very knowledgeable"

"Mike Wesley is the absolute best agent! My family has used him for over 25 years. He makes everything super easy and service is amazing. I have my home and auto insurance with Mike Wesley and he has helped me get the best prices! I am very grateful!"

"Absolutely the best customer service experience I've had in a while. Margo and the other State Farm reps are knowledgeable informative and very helpful. Thanks!!!"

"This is the first time I have been completely happy with a insurance company keep up the good work. Thanks Margo"

"I love this location! I’ve had Mike as my agent since 2017 and even though I currently live nowhere near them anymore, his staff and team are always super nice, helpful and keep me from going to anyone else. Thanks for all y’all do!"

"Norma is the BOMB!!!"

"Excellent services. Great guy!! I would recommend him every time!!"

"Best Agency EVER!!!!! They have the best Customer Service!!!!"

"Friendly, professional, and informative staff. Offered great rate for additional life insurance."

"Love this location❤🧡💛💚💙💜🤎🖤🤍 Margo it the best......"

"Keith goes above age beyond for his customers!! Ask for him !!"

"Karen Thank you for your assistance today! you were awesome!!"

"Mike has a new guy named Keith. I've Ben with Mike for probably over 25years. I have a big family. And he has told me what i need to do in order to save money. Like defenseive driving and so on. Keith the new guy is so professional and courteous. I guess mike is passing on the tourch. As a good mentor should do. Thanks Mike from saving me from farmer's insurance that was charging me 500 hundred dollars a year just to write my policy."

"The Wesley office does what it takes to protect you and your property!"

"Mikey is very quick to answer emails and return phone calls. Great agent."