State Farm® Insurance Agent Mikey Wesley

"A month and a half after selling my property, I am still waiting on my $500+ refund for the policy I paid 12 months in advance. I have called the office twice to inquire about what is taking so long and the first time I was told it was in process and the second time Elizabeth told me she had no clue about this and that a check was mailed to the property I just sold. Why on earth would they mail me a refund to a property I no longer live at? I provided them with my new address right away. Additionally, my mail is being forwarded to my new address since before I physically moved, so if a check actually HAD been mailed, I would have received it already. They told me they were issuing another check and I still have yet to receive it. While I'm still waiting on my refund, they have already sent me a bill for the increase in my auto insurance since I am losing the multi-policy discount and they have also asked if they can give me a quote for my new home. Yet there is ZERO follow up on whether I have received the refund on the policy for my old property. They do not care about you as a customer and only care about taking your money. I have never experienced such poor customer service and will be switching as soon as I am able."

"Margo Broughton at the Mikey Wesley State Farm Insurance office in Houston, TX was the picture perfect State Farm agent to work with. Our business is growing exponentially. Margo's superior communication skills helped me understand the most important factors to be considered during our company's growth and expansion. Her superior knowledge and understanding of both business and personal insurance rendered her the absolute expert of choice for us. Thank You to Margo and her team there at the Mikey Wesley State Farm office!"

"I have been with Mikey for 16 years now and he handles all of my insurance. I recently had a broken window on an exotic car and Mikey took care of it. He also takes care of my son who is in the Army and always on the move with no hassles. Always great service and a great guy! I have had State Farm Insurance for a total of 55 years."

"Mike has a new guy named Keith. I've Ben with Mike for probably over 25years. I have a big family. And he has told me what i need to do in order to save money. Like defenseive driving and so on. Keith the new guy is so professional and courteous. I guess mike is passing on the tourch. As a good mentor should do. Thanks Mike from saving me from farmer's insurance that was charging me 500 hundred dollars a year just to write my policy."